If you have made the decision and decided to buy a number for your business then there are a number of factors you should consider before you commit yourself. We've put a few points down that we think all customers should consider before they hit the 'buy now button.
So where do you start when you want to buy a number. Most businesses either have existing relationships with current telecommunication providers or will start by looking online.
You can port telephone number.
Searching online can be quite a daunting process as you will be faced with pages and pages of suppliers trying to sell you their wares. Type in the term 'buy 0845 numbers' into Google and you'll see what we mean, you'll be bombarded with terms like 'free', 'memorable', 'no contract'. So how do you choose the right provider?
If you are taken into consideration these main points then this should help steer you in the right direction.
1) What do you get for your buck? Check the small print and ask the company to clarify what you get when you purchase a number. Is it just the number translation to your landline or mobile or do you get extra services included in the price?
Extra services can range from advanced IVR set up, time of day routing, call queuing, fax to email, and call whisper. Many companies will offer these services but they'll add on extra for them so always check what's included in the price.
2) Competitive pricing – there are a lot of resellers out there that will be offering numbers for 'free'. I would always be a little warier of these as you should always ask yourself 'why is it free?', 'what's the after-sales service like?' etc.